Passport Parking Integration Guide

Created by Jenna Rodgers, Modified on Tue, Aug 12 at 3:03 PM by Jenna Rodgers

Passport Parking

Send real-time permit data from Offstreet to Passport OpsMan for enforcement

Offstreet integrates with Passport’s OpsMan platform to enable real-time enforcement by syncing licence plates from Offstreet directly to Passport's enforcement tools. No manual uploads needed—permits are sent automatically and continuously.

Integration Overview

This is a real-time push integration. Once configured, Offstreet sends licence plate registrations to Passport OpsMan. Plates are matched to Zones, allowing enforcement officers to confirm valid sessions instantly.

What You’ll Need

Requirement	Description	Who Provides It
Operator ID	Identifies your account within Passport OpsMan	You (from your Passport rep)
Zone IDs	Pulled from Passport and synced into Offstreet once Operator ID is set	Offstreet
Company / Location ID	Internal Offstreet identifier for your organization	Offstreet

Step-by-Step Setup

1. Request Your Operator ID

To begin, request your Operator ID from your Passport account manager.

Email Template:

Hi [Passport Rep Name],

We’re working with Offstreet to set up enforcement integration through Passport OpsMan.

Could you please share our Operator ID with them so they can begin the API setup?

Thanks,
[Your Name]

Once received, send your Operator ID to your Offstreet account manager or support contact.

2. Offstreet Sets Up the Integration

After receiving your Operator ID, Offstreet will:

Configure your account for Passport enforcement
Auto-sync your Zone IDs from Passport into the Offstreet dashboard
Open a tracking ticket (no action needed from you)
Notify you when the integration is ready for testing

3. Zones Appear in the Dashboard

Once synced:

The Passport integration is linked to your Offstreet company
Your Zones will be available in a dropdown under each Offstreet location
Offstreet will map each location to its corresponding Passport Zone

Zone names must match exactly—these are case-sensitive and must match Passport formatting.

4. Confirm with a Test Plate

Offstreet will register a test plate (e.g., TEST123). You or your enforcement team will confirm it appears in Passport OpsMan.

Once verified, the integration is live.

Integration Naming Conventions

These internal names help ensure proper mapping. They are not user-visible.

Level	Format	Example
Company	`PASSPORT[COMPANYNAME]`	`PASSPORTUNIVERSITY`
Location	Matches synced Zone ID	`Z123`, `LotB`, etc.

Troubleshooting Tips

Issue	What to Check
Zones not appearing	Ask Offstreet to refresh the synced zone list
Test plate doesn’t appear	Double-check Zone mapping in Offstreet matches the expected Zone ID
Don't know your Passport contact	Offstreet can help identify or reach out on your behalf

Already Have an Integration?

If your organization already uses Passport with Offstreet:

You don’t need to create another integration
Just map your new Offstreet locations to the correct Zone IDs
Offstreet will test and confirm setup with a test registration

Need Help?

Passport Support: Contact your Passport Account Representative
Offstreet Support: Reach out to your Offstreet Account Manager or Contact Support